Group Information

Modifications

Alterations of the confirmed number of guests, must duly happen 48 hours prior to the reservation. If alterations happen after this, we reserve the right to claim payment for the last agreed number of guests. This is justified by preparations and purchases for the scheduled event. Should you have any modifications to your reservation, i.e., arrival time, special dietary needs, etc., we kindly ask you to contact the restaurant as soon as possible.

Modifications prior to the day of the reservation: please contact us at info@restaurantpluto.dk

Modifications on the day of the reservation: please call directly at + 45 3316 0016.

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Payment

If you wish to pay by invoice, this must be agreed in advance, and there will be an administration fee. When paying with Danish and European company cards, as well as credit cards issued outside Europe, there will be a payment fee.

Cancellation

Should you be obliged to cancel your reservation or to move it to another date, we kindly ask you to contact us at info@restaurantpluto.dk no later than 7 days prior to arrival. This allows us to offer guests on the waiting list a reservation at the restaurant. If the cancellation happens after this, we reserve the right to claim payment for the last agreed number of guests. This is justified by preparations and purchases for the scheduled event. Should you have any modifications to your reservation, i.e., arrival time, special dietary needs, etc., we kindly ask you to contact the restaurant as soon as possible.
Cancellation is only valid via mail.

No Show

Should the group not show up on the agreed evening, without having notified the restaurant in writing, you are kindly advised that due to the high demand for a table at the restaurant, we find it necessary to invoice the person/company responsible for the group of a total of the agreed price pr. person. If the group does not show up without any further notice, we will have food going to waste and an empty table, which we would much rather offer to other guests, should we know of the cancellation prior to the evening.

Thank you for the understanding in advance.